Last Updated: November 10, 2024

This Privacy Policy describes how HarmonifyRx, LLC ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.harmonifyrx.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you, the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, improve the Services, comply with legal obligations, enforce terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details: Including your name, address, phone number, and email.
• Order information: Including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information: Including your username, password, security questions, and other information used for account security purposes.
• Customer support information: Including the information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include information about how you access and use our Site and your account, such as device information, browser information, network connection, IP address, and other information regarding your interaction with the Services. To collect this information, we may use cookies, pixels, and similar technologies ("Cookies").

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. For example:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., credit or debit card information, billing address) to process your payment and fulfill your orders.
• Third-party services and vendors who use tracking technologies to collect certain information when you visit our Site or interact with our emails or advertisements.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services

We use your personal information to provide the Services, including processing payments, fulfilling orders, sending notifications related to your account and transactions, and managing your account. This is necessary to perform our contract with you.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending emails, text messages, or postal mail about products or services. We may also use your information to display tailored advertisements on our Site and other websites.

Security and Fraud Prevention

We use your personal information to detect, investigate, and take action regarding possible fraudulent or illegal activities. This helps protect the Services, our rights, and your rights.

Communicating with You and Service Improvement

We use your personal information to provide customer support and to improve the Services. This is in our legitimate interest to be responsive to you and enhance your experience.

Cookies

We use Cookies to power and improve our Site, remember your actions and preferences, run analytics, and better understand user interactions with the Services. For more information, see Shopify’s Cookie Policy.

Most browsers accept Cookies by default, but you can choose to set your browser to remove or reject Cookies. Please note that removing or blocking Cookies may affect your user experience and may cause some features of the Services to work incorrectly or not be available.

Our Site also recognizes the Global Privacy Control (GPC) signal, allowing you to opt-out of certain data uses, including targeted advertising. For more information, visit Global Privacy Control.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

With vendors or third parties who perform services on our behalf, such as payment processing, data analytics, customer support, fulfillment, and shipping.

With business partners for marketing and advertising purposes, in accordance with their privacy policies.

With our affiliates or corporate group for business purposes.

InIn connection with a business transaction, such as a merger, sale, or bankruptcy, or to comply with legal obligations.

We have disclosed the following categories of personal information over the past 12 months for these purposes:

• Identifiers (e.g., contact details, order information)
• Commercial information (e.g., order and shopping details)
• Internet activity (e.g., Usage Data)
• Geolocation data

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies and terms of use before sharing any personal information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.

Security and Retention of Your Information

While we use reasonable security measures to protect your personal information, no security system is perfect, and we cannot guarantee absolute security. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to access, delete, correct, or restrict the processing of your personal information. You may also withdraw consent or appeal decisions about processing requests.

You can manage your communication preferences by using the unsubscribe option in marketing emails or by contacting us.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you're unsatisfied with our response, you may lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred and processed outside your country of residence. We ensure that transfers comply with applicable data protection laws, such as through Standard Contractual Clauses.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: info@harmonifyrx.com

Address: 8020 S Rainbow Blvd, Ste 100-680, Las Vegas, Nevada 89139, USA